Tekno Telecom’s NetQuest non-intrusively monitors telephony wireline, wireless and next generation networks including SS7, Sigtran, ATM, SIP, H.248, H.323 and IMS to derive business intelligence and generate network call/session detail records for Troubleshooting, Call Trace, Protocol Analysis, Quality of Service, Inter-Carrier Billing, Fraud Prevention, Revenue Assurance, Roamer Analysis, Network Surveillance, Billing Verification, Surveillance & Alarming, and Security, etc.
With NetQuest, carriers and their various departments will have accurate and quantitative information to solve vexing and complex issues (as they arise), keep a network running with a high level of quality of service, prevent fraud and, more importantly, attain the highest maximum profitability in terms of network design, billing, and customer experience.
NetQuest’s Advanced Converged Monitoring Solutions allows for multiple topologies to be monitored simultaneously. Correlation occurs as if it is one topology and can feed multiple applications in a singular manner.
NetQuest’s scalability further enhances the system as carriers can start small, or use it in an overlay environment next to the existing legacy monitoring systems. With integrated CDR/xDR generation and business applications, carriers are armed to solve the issues that converged networks and changing business models will present while at the same time keeping customers satisfied and ultimately reducing churn.
