» Wireless front and center
NXTcomm Daily News - From the editors of Telephony and Wireless Review

Brought to you by:

Register now
for NXTcomm08:


         Subscribe in NewsGator Online   Subscribe in Bloglines
Wireless front and center
By Carol Wilson

Jun 19, 2007 3:00 PM


One stressed mobility and the other collaboration as two of the industry’s most powerful men share the NXTcomm opening day keynote session.

New Chairman and CEO Randall Stephenson declared AT&T under his watch to be “a wireless-centric company,” and announced the availability of Video Share, a video sharing service via wireless phones. Cisco Systems Chairman and CEO John Chambers challenged the industry to recognize the second phase of the Internet, building on Web 2.0 to create new services that enable collaboration toward common goals.

A third powerful individual, Federal Communications Chairman Kevin Martin, appeared via videotape from Washington, D.C., where the birth of his second child is imminent, but he also threw a spotlight on wireless, calling the upcoming auction of 700 megahertz spectrum an important step forward for consumer broadband access.

Stephenson launched his first major address as leader of the world’s largest telecom services provider with some self-deprecating humor, noting his new title hasn’t relieved him of some household chores such as feeding the dog and taking out the garbage. But he quickly segued into more serious topics, saying service providers must navigate today’s currents of change or risk being swamped.

Chief among those currents, he said, is the acceleration of fixed-wireless convergence for all services – voice, broadband and entertainment. “This is the promised land,” Stephenson said. In addition, the transition to an all-IP network, the need to include entertainment as part of a service package, the move from subscriber-supported to ad-supported Internet business models and the need to let customers call the shots are all significant trends, he said.

“For AT&T, the conversation begins with wireless,” Stephenson said. “We have an advanced network with a robust set of products and services. The most important decision a consumer makes is their wireless service, because it is the most personal – it is the one device we all take with us.”

Owning “100% of the largest and best wireless company in the world” is just table stakes, he added, because “to succeed, we must become wireless centric – that’s what the new AT&T is all about.”

Stephenson pointed to the iPhone, due out in 10 days as “the embodiment of innovation” that is needed and a “game changer’ for us and the industry at large. AT&T is changing over the brand name of its Cingular stores in advance of its release, training hundreds of new employees and working to make sure its network is ready from day one to support what is expected to be unprecedented demand.

“One-million plus people have contacted AT&T about the iPhone and 40% of those are not AT&T customers today,” he said.

With wireless-centricity comes mobility for all services including delivering services anytime, anywhere and to any device, incorporating wireless broadband, WiFi hotspots and home networks, added Stephenson, who included a VideoShare demo in his presentation (see story on page 2).

The new chairman added that being wireless-centric doesn’t mean neglecting AT&T’s wireline services or its network, and pointed to the ongoing U-verse rollout as proof. “Our confidence in this service is stronger than it ever has been,” he said.

U-verse is currently adding 600 customers a day, has more than 40,000 in total and will hit 10,000 a week by year's end, Stephenson said.

Chambers, who in his usual style brought the houselights up and roamed throughout the cavernous hall as he talked, devoted much of his presentation illustrating Cisco’s success in predicting past trends three to five years ahead of the market, including the movement of all services to IP and the use of the Internet to improve productivity by automating internal processes and communications.

The second phase of the Internet won’t revolve around the individual, as many have claimed, but will be focused on collaboration and sharing of information via voice and video instead of the “thumbs” involved in text messaging today, he said.

At the same time, he said, “we need to make our definition of broadband broader and we need to make it easier to use. I want access to anything at any time and get it over any device, and it needs to be simple – one click, one answer.”

The goal is improving the quality of experience, much as Cisco has done at Cisco Park, home of the Oakland A’s baseball team, where customers can automatically upgrade tickets, order food for delivery to their seat and watch plays from multiple angles, he said.

blank
blank blank
blank