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In the NXTcomm spotlight: Pieter Poll, Qwest
By Dan O'Shea

Jun 19, 2007 12:00 AM

Pieter Poll, chief technology officer for Qwest, will be one of four service provider CTOs headlining the general session panel this week at the ATIS TechThink Technology Conference, co-located with NXTcomm. Telephony Editor-in-Chief Dan O’Shea conducted an e-mail interview with Poll prior to the show to discuss some of the key issues major telcos are dealing with as NXTcomm convenes:

On challenges and opportunities of convergence: Convergence is an opportunity for carriers like Qwest to extend the suite of services we provide customers. As we move toward a converged infrastructure, common network technologies will enable services to interact in new and more graceful ways than they do today, and consumers will be able to tailor and coordinate devices and services to best suit their lifestyles and needs. To provide these, and other bandwidth-intensive applications, carriers will need to continue to cost-effectively ramp up broadband speeds and increase data capacity both at the edge and core. Carriers will need to manage how pipes are used from a content delivery perspective and investigate new technologies that enable us to reduce costs at the same rate traffic demands increase.

On why the company is now upgrading its networks: Demand is the primary driver of our network upgrades today. Qwest takes a disciplined approach to increasing bandwidth in concert with consumers’ demand for applications that call for higher speeds.

On converging services over multiple devices: Qwest is well positioned as entertainment services converge across multiple device platforms. We’ve provided video services to customers for the better part of a decade through our Choice TV and online services. Plus, we are well down the road of establishing strategic partnerships with entertainment and content providers. One interesting development will be how we expand services over consumer devices such as gaming consoles, digital music players, digital video recorders, wireless phone and PDA devices–and more. In addition, carriers will need to build symbiotic relations that leverage strengths of other businesses focused on providing converged services within the home.

On areas of new technology innovation to pursue: Qwest is very interested in the continued development and exploration of next-generation, high-capacity “smart” packet technologies, emerging video and media capabilities and new network intelligence solutions.

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