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Customer support
Jun 19, 2007 12:00 AM

Global Mentoring Solutions (6834B) is introducing its new GMS LiveTutor Digital Home to provide advanced customer assistance with software, hardware and digital devices for work, home and play. With direct, on-demand access to a host of experts via chat, phone and multimedia, potential users get instant help with topics and tasks through live demonstration, collaborative learning and step-by-step instruction. GMS LiveTutor can assist with new applications, systems and devices, problem-troubleshooting, faster deployment, greater user adoption, higher customer satisfaction and lower support costs due to fewer help desk calls.


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